Restaurants
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Fine Dining Restaurants
As an integral part of the point of sale experience in a fine dining restaurant,
the payment system should fulfill certain requirements:
Terminals must fit easily into the environment. The sophisticated ambiance
of a fine restaurant requires that transaction terminals be unobtrusive and quiet,
yet highly reliable.
Terminals must be easy to learn. Restaurants need to minimize training
time with terminals that are simple to learn and operate because waitstaff can
turn over quickly.
Payments must be easy to accomplish. Receipts and prompts need to be easy
to read and understand.
Adjustments must be easy. Transaction amounts, including tips, can be
adjusted before the batch is settled.
Fraud must be controlled. Limits on transaction access and adjustments
must be implemented.
Reports must be comprehensive. Detailed reports are needed for tip reporting
and management review.
Separate Tax on Receipts. Credit Card Transactions Inc. Terminals breaks out tax and
tip amounts in separate lines on receipts to make tip calculations easier for
customers.
Tip Calculator Option. Recommended tip amounts can be printed on the receipt
to aid customers in calculating tip amounts.
Express Tip. Tips can be quickly and easily adjusted using a single key
that initiates appropriate prompts.
Cash Tip Reporting. Tip reporting is made easier because the total amount
of cash tips per server can be reported.
Server Edit. Servers can only edit transactions matching their ID, resulting
in fewer mistakes and less potential for fraud.
Overage. A percentage of the transaction is added during authorization
to cover the tip amount. This allows merchants to stay within card association
overage parameters.
Detail Report. This report simplifies accounting by showing detail for
each transaction in the batch by server, including server ID, partial account
number, meal amount and tip amount.
Unadjusted Report. Managers can quickly review this report of transactions
that haven't been adjusted before end-of-day settlement.
IRS Tip Report. Complete accounting of tip percentages and cash tips by
server include a signature line for verification.
Fraud Control. Credit Card Transactions Inc. Terminals supports account truncation and
other measures to reduce fraud.
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